Loan Collection & Recovery Officer (Hire Purchase) - Bali

Join Tan Chong Motor Holdings Berhad as a Loan Collection & Recovery Officer (Hire Purchase) in Bali and play a pivotal role in managing delinquent accounts while ensuring optimal recovery rates. This position offers a dynamic work environment where you'll use tools like SAP and Microsoft Office Suite to streamline your workflow. With a growing market in Bali, this is your chance to be part of a company that values your expertise and growth.

As a Loan Collection & Recovery Officer (Hire Purchase), you'll handle delinquent accounts, negotiate settlements, and recover outstanding amounts efficiently. You'll work closely with the sales and finance teams to ensure smooth operations and customer satisfaction. This role is perfect for someone with 3-5 years of experience in collections or finance, preferably in the automotive industry.

📋 Tanggung Jawab Pekerjaan

• Manage and track delinquent accounts using SAP and other internal systems.
• Conduct phone calls, visits, and negotiations to recover outstanding amounts.
• Prepare and submit recovery reports to the management team.
• Collaborate with the sales and finance teams to resolve customer issues.
• Ensure compliance with company policies and regulations.
• Provide excellent customer service and maintain a professional demeanor.
• Participate in training and development programs to enhance your skills.
• Contribute to the company's growth by identifying and implementing process improvements.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• 3-5 years of experience in collections, debt recovery, or finance.
• Familiarity with SAP and Microsoft Office Suite.
• Strong communication and negotiation skills.
• Ability to work under pressure and meet deadlines.
• Professional and courteous demeanor.
• Fluency in English and Bahasa Indonesia.
• Valid driver's license and ability to travel to customer locations.

🛠️ Keahlian

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